Privacy policy
This covers the opsuploop.com website. It is run by Scorchsoft Ltd.
What this site collects
No cookies, no analytics, no tracking pixels and no third-party scripts (the one exception to “no tracking” is the letter QR code below, which tells us a letter was read). Fonts and images are served from this site. The explainer films on the home and Outreach pages load from Scorchsoft’s own video storage once you press play; that sets no cookies either. Our hosting provider, Cloudflare, processes standard request information (such as IP address) to serve and protect the site.
If you scanned the QR code on a letter from us
The link on a printed letter carries a short reference to that letter (a random code, not your name). When you arrive from it, this site sends that reference, the letter campaign code and the page you landed on to Scorchsoft’s CRM once, so we know the letter was read, then removes it from the address bar. Nothing is stored on your device. We use it, on the basis of our legitimate interest in following up the letter we sent you, to see which letters were useful. It is held with our record of the letter, and you can ask us about it or object as below.
What happens when you book a demo
The form sends what you type (your name, email, firm and any answers or message) to Scorchsoft’s inbox by email, through our email delivery provider. It is not stored by the website. We use it only to reply and arrange the demo, on the basis of our legitimate interest in answering your request, and we do not add you to a mailing list.
Your rights
You can ask what we hold about you, ask us to correct or delete it, or object to how we use it. Email info@scorchsoft.com. You can also complain to the Information Commissioner’s Office.
The OpsUPLOOP product
This page is about the website. How OpsUPLOOP handles your firm’s records is agreed with each customer as part of setting up their instance.
Last updated 2 October 2026.